It’s easy to focus exclusively on our own perspective when we’re dealing with conflict in the workplace. We tend to deal with disputes in our organizations in ways we are familiar with and this often means we keep repeating the same patterns and acting the same way we always have. This works well if we get great results but what happens if our behaviors always lead to less than satisfactory outcomes?
We all know people who can never quite resolve their differences with someone else and we watch them repeat the same pattern over and over. I’ve noticed that it is helpful to let in some new information and get a fresh perspective. When we let new information in it’s like opening a window in a stuffy room, we can breathe better and think more clearly. Think about some of the following ideas next time you feel like you will never resolve an ongoing conflict.
1. Who can I turn to that is not involved in my situation and can give me impartial advice?
2. Am I willing to let an outside person offer me advice?
3. How open am I to talking about difficult issues with an outside person?
4. How open am I to doing the work necessary to move in a different direction?
5. What actions will I commit to doing?
Think about these questions and keep in mind that none of us has all the answers but we all have the ability to acquire new information if we are open enough. Let some air in, enjoy a fresh perspective and start moving in a new direction.