Many leaders face workplace challenges and think they can fix them themselves or that someone in their organization will know how to deal with them. The difficulty with this approach is that not everyone is qualified to help you find the answers you're looking for. They may mean well and want to help but not have a clue about how to fix your workplace problem. Ask yourself the following questions next time you are looking for someone to help you with your workplace challenges.
- Does this person have self-awareness as well as an understanding of interpersonal dynamics and human behavior?
- Does this person listen actively to understand what your particular situation is?
- Does this person help you come up with strategies that will work for you?
- Is this person too close to the situation or not objective enough?
- Does the person have anything to gain from a specific outcome?
- Does this person have the knowledge necessary to help people learn and find solutions.
These basic questions highlight the importance of getting help that helps you create a positive workplace and get the results you want. The advice you get from your staff may be well-intentioned and supportive but does the problem go away?
I often hear from my clients that it is difficult to seek outside help. We are often taught that we need to fix things ourselves or should not trust anyone outside of our organization. The good news is that an outside professional can help you make a problem go away.