People often ask me what’s the secret to effective communication. There really are no hidden mysteries, just some basic things we can do to avoid the standard misunderstandings and glitches that occur in our workplaces. Try these ideas and you’ll be on your way to communicating more effectively and getting more done with less effort.
- Think before you talk.
- Speak calmly or don’t speak at all.
- Listen more than you talk.
- Try not to react to what the other person is saying.
- Ask open-ended questions.
How many of these concepts do you practice on a regular basis? Once you master these skills you’ll be on your way to enjoying communicating with others. Effective communication is achievable, you just have to be conscious of what you’re doing to make it happen.